Skip to content

Change management

Put a change into practice. See who and what it affects.

Connect the affected processes, owners and instructions. Ask Meridi AI to draft updates, then plan and review the change with your team.

5 processes free. No credit card. Includes 1,000 AI credits for your first 30 days.

The problem

The process changed. The documents didn’t.

A decision in a meeting can affect several teams. Working out which steps, owners and instructions need to change takes time, and an old version can stay in use.

10
planned enterprise changes the average employee went through in 2022, up from two in 2016.Gartner, via Harvard Business Review, 2023

See how the work moves. Four kinds of change, the same tools.

Follow a change from the affected work to updated processes and guidance. Choose an example below.

  1. Operating model

    See what it touches

    Open the system in the operating model to see its linked processes, departments and people.

    Who acts: Your team decides

  2. Meridi AI

    Draft the switch

    Ask Meridi AI to propose the system replacement and updated steps. Review and apply the changes you accept.

    Who acts: Meridi AI helps

  3. Review status

    Flag each changed process

    Applied changes flag the affected processes for review. Process Home brings them together for their owners to check.

    Who acts: Meridi flags it

  4. ProcessesSOPs and documents

    Verify and update the SOPs

    Owners verify the processes against the new system, then review and update the flagged SOPs so the guidance matches.

    Who acts: Your team decides

Meridi flags recorded changes. Ask Meridi AI for help; review and apply its proposals. Your team updates, approves and verifies the work.

The tools behind it

Explore the tools.

See what each tool contributes and which plan includes it.

Process changes on Meridi Base, $29 a month · Meridi Delivery, $149 a month, adds project plans and milestones

Compare every feature

What your team can do next.

For operations leaders and process owners who change how work runs, and need the people and instructions affected to change with it.

  • Changes checked by your team

    Recorded changes flag the process for review. Someone with edit access checks it, and the record shows who verified it and when.

  • No process left unassigned

    Processes without an owner are marked Missing owner, and someone who still owns processes can’t be removed until they’re handed over.

  • SOPs that follow the steps

    Owners can see which SOPs a change affects, then review and update the instructions from the process.

  • One version to run on

    Teams and SOPs read the same process, not copies of it. On Delivery, projects run on it too.

Trust the process.

Start free

5 processes free, no credit card. Paid plans from $29 a month.

The Switch 1:14

A system change, from the affected processes to the instructions people use. Harborline is an illustrative company.

Research source: Gartner, via Harvard Business Review, 2023
Read the narration
  1. In 2016, the average employee went through two planned changes at work.

  2. By 2022, it was ten.

  3. I've been through three system changes at Harborline.

  4. Every time, the new system went live, and the old instructions stayed on the wall.

  5. This spring, we decided to switch expense systems.

  6. Go-live was a Monday.

  7. This time, I started with everything the old system touched.

  8. Seven processes. Four departments.

  9. Thirty-eight people.

  10. Meridi drafted the switch, process by process.

  11. Nothing changed until I approved it.

  12. Every process that changed went back to its owner to check.

  13. And every SOP that still named the old system was flagged for its owner.

  14. On Monday, nobody opened the old system.

  15. Not even out of habit.

  16. The switch was never the hard part.

  17. The instructions were.

  18. Meridi.

  19. Trust the process.